Data Retention & Account Deletion Policy

Version 1.0 · Effective date: 09 September 2026

1. Retention Principles

MIRJU retains personal/business data only for as long as reasonably necessary for the purpose for which it was collected, legal/tax/accounting obligations, dispute handling, fraud prevention, security and enforcement.

2. Account Deletion

Users may request account deletion through the account/settings workflow or by contacting support. Deletion may be delayed or limited where data must be retained under law or is necessary for active disputes, fraud prevention, transaction records or legal claims.

3. Seller Records

Seller KYC, tax, transaction and settlement records may be retained for applicable statutory/accounting periods.

4. Anonymisation

Where appropriate, data may be anonymised so that it no longer identifies an individual; anonymised data may be retained for analytics and business records.

5. Backup Copies

Deleted information may remain temporarily in secure backups until normal backup rotation, subject to applicable requirements.

Contact

Mirju Pvt. Ltd. (operating the MIRJU marketplace)

Registered Office: RZF 555, Netaji Subhash Marg, Raj Nagar II, Palam Colony, Delhi – 110077

Email: support@mirju.com | Legal: support@mirju.com

Grievance Officer: Vimal Kumar | vimalkumar953@gmail.com | +91 11 79634058