Frequently Asked Questions
Orders, delivery, returns, payments and selling on Mirju — quick answers to common questions. Can’t find yours? Contact us.
Orders & Delivery
Log in and open My Account → Orders. Each order shows its current status and tracking details once shipped.
We deliver across India. If your pin code is not serviceable, you will be told at checkout. See our Shipping & Returns Policy.
Mirju is a marketplace. If your cart has products from different sellers, each seller ships their items separately.
Returns & Refunds
Most items are eligible for return or replacement within 7 days of delivery. Some items, such as perishable food, may not be returnable. Full details are in our Shipping & Returns Policy.
Go to My Account → Orders, open the order and raise a request, or contact support with your order ID.
Payments
Payments are processed securely through Razorpay — UPI, cards, net banking and wallets.
Yes. Mirju never stores your card details; payments are handled by Razorpay. See our Privacy Policy.
Selling on Mirju
Apply on our Become a Seller page. Every seller is reviewed before their store goes live.
Browse every store on the Seller Stores page.